Events at the Corporate Governance Institute

As part of our continuing education programme, we run a series of free 1-hour Continuous Professional Development (CPD) events on a weekly basis.
Please review these CPD events below and register the ones most appropriate to your learning requirements.

As many of you will have specific questions relating to how you govern in these strange times, we are ensuring that there will be plenty of time for your Questions and Answers on each of our CPD events.

Upcoming Webinars and Events

Risk Management- Not just for a Crisis?

Wednesday 28th October 2020

David Braziel Technical Director, Decision Time

This webinar is being delivered by David Braziel. David is the technical director of Decision Time. Decision Time provide integrated Governance, Risk and Goal software that transforms the way your team makes decisions. David will be discussing how to introduce an integrated solution to help you manage risk in this new, complex environment.

About this Webinar:

As the world continues to grapple with COVID-19, and we move into the next phase of the crisis, the importance of Risk Management has never been more apparent. The pandemic has brought new risks to our attention, increased the complexity of our operating environments and thoroughly tested our existing risk management frameworks.

The complexity of delivering organisational objectives is increasing steadily, and in times of crisis, that complexity increases even more sharply, requiring us to think of new ways of working.

The visibility of our organisations has also increased, leading to greater scrutiny, external regulation and more oversight than ever before. All of this is driving a change in how Risks are captured, managed and reported.

Dealing with these requirements and constraints can be a headache for Risk Management teams in all sizes of organisations. The key to meeting these challenges is to have a flexible approach, the right tools in place and expert support on hand to react and respond quickly.

Customers who already use our Decision Time product to manage risk have reported considerable benefits, including the time saved preparing for quarterly meetings, the ease and security around distributing information instantly and the support and advice that our team can provide.

Date: Wednesday 28th October 2020
Time: 13:00 – 14:00
Venue: Zoom
Cost: Free

Register

Creating a “Custom Centred” Organisation:
Lessons for the Boardroom from Front Line Staff & Customers

Wednesday 4th November 2020

About this Webinar:

Working day in day out with customers is rewarding but it can also be a challenge.  Your staff and your customer-facing teams need to be on top form and deliver their best every day while not going a little crazy!In this fascinating webinar Brian Horgan talks through his four key learnings from over 25 years of being of service to customers, and how directors can pass this learning through their organisation. They are simple, pragmatic ideas that lead your team into practices that support healthy profits, ensure customers are happy and help your staff avoid burnout, HR issues and diminishing returns.

creating a ‘customer centered’ organisation

This webinar will be delivered by Brian Horgan. Brian has extensive experience working and leading customer teams across a range of sectors; banking, medical, digital and the arts. Previous roles include Regional Manager for Customer Service in Ulster Bank and Development Director of the Abbey Theatre as well as his own consultancy practice (clients include the RDS, Business in the Community Ireland, Sims IVF Clinic, Dept Agency). He holds a MSc from the Irish Management Institute (UCC) specialising in the Customer and Staff experience.

Date: Wednesday 4th November 2020
Time: 13:00 – 14:00
Venue: Zoom
Cost: Free

Register

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